Global Capability Centers

Build your company's next engine room, wherever your talent is.

We help enterprises design, launch, and scale Global Capability Centers — dedicated teams that run technology, finance, and customer operations as a true extension of your business, not an outsourced afterthought.

Americas
Delivery live
EMEA
Delivery live
India & APAC
Delivery live
Coverage model
Follow-the-sun, 24/5
What is a GCC

A dedicated center your business fully owns

A Global Capability Center is a company-owned delivery hub — not a vendor floor. It's staffed with your reporting lines, your systems access, and your quality bar, giving you the control of an in-house team with the economics and talent depth of a global location.

We partner across the full lifecycle: site strategy, entity setup, hiring, workspace, technology stack, and day-to-day governance, so your center is productive from month one and scales predictably after that.

40–60%
Typical operating cost reduction vs. onshore delivery
8–12 wks
Average time to first hires on the ground
100%
Client-owned entity, IP, and reporting structure
Why partner with us

Everything a capability center needs to run itself

From the first hire to steady-state operations, we handle the parts that slow enterprises down.

Talent at scale

Access deep, vetted talent pools across engineering, finance, and operations, with hiring pipelines built for your role profiles.

Cost efficiency

Lower total cost of delivery without diluting quality, backed by transparent, activity-based cost modelling.

Governance & compliance

Local entity setup, statutory compliance, data security, and labor law handled by specialists on the ground.

Built to scale

Infrastructure, workspace, and org design that flexes from a 20-person pilot to a 2,000-person center.

Capabilities we stand up

Functions we build inside your GCC

Each function is staffed, trained, and governed to your standards, not a shared vendor pool.

01

Technology & Engineering

Product, platform, QA, and DevOps teams embedded in your delivery roadmap.

  • Software development
  • Cloud & DevOps
  • QA & release engineering
02

Data & Analytics

Data engineering, BI, and applied analytics teams that plug into your existing stack.

  • Data engineering
  • Business intelligence
  • AI & ML enablement
03

Finance & Accounting

Record-to-report, procure-to-pay, and FP&A support with audit-ready controls.

  • General accounting
  • AP / AR operations
  • FP&A support
04

HR Operations

People operations, payroll administration, and talent programs run in-region.

  • HR shared services
  • Payroll administration
  • L&D coordination
05

Customer Experience

Multichannel support teams trained on your product and voice, not a generic script.

  • Voice & chat support
  • Technical support
  • CX quality & training
06

R&D & Innovation

Research, prototyping, and innovation teams that extend your product organization.

  • Applied research
  • Rapid prototyping
  • IP-protected delivery
How we build it

From decision to steady-state, in five stages

A phased path that de-risks the launch and keeps leadership in control of every milestone.

01
Assess

Location, cost, and talent feasibility study.

02
Design

Org design, entity structure, and governance model.

03
Build

Entity setup, workspace, and core team hiring.

04
Operate

Ramp-up, training, and delivery stabilization.

05
Scale

Continuous improvement and headcount scaling.

Industries we serve

Built for regulated, complex enterprises

Banking & Financial Services Insurance Healthcare & Life Sciences Retail & Consumer Manufacturing Technology & SaaS Travel & Logistics Energy & Utilities
50+
Centers launched
12+
Countries covered
15,000+
Roles hired
95%
Client retention

Ready to explore a Global Capability Center?

Tell us about your function, target region, and timeline — we'll come back with a feasibility view within days.